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| Hire an IT Team in India - Your concepts, our resources |
Skilled .NET, ASP, JAVA, PHP, My SQL, Ruby on Rails resources on contract basis,
Your offshore resources will work only for you- dedicatedly! |
| Hire a resource & get started with your software development & design |
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Read On |
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FAQs |
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Success Stories |
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Outsourcing Process |
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Apprehensive about Outsourcing?
We understand your apprehensions of doing business with someone halfway across the globe, without meeting them. This is why our processes are designed to give you a great outsourcing experience.
- We've developed successful software and technology solutions for over 250 clients from across the world.
- We design your solutions keeping your business objectives in mind
- We assure complete transparency in the outsourcing process
- We understand what you mean, not just what you say
- You can talk to us at a business level and can be assured that the product we design will meet your business goals
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Legal and Financial Considerations
We make every effort to ensure that your project remains secure and confidential. All payments are made only after you approve of the milestone and its deliverables.
- Non Disclosure Agreement - To ensure confidentiality, we sign a Non Disclosure Agreement (NDA). Additionally, project details are available only to the team members who are involved in the specific project. All employees are required to sign confidentiality agreements with S4support Systems.
- Services Contract - Before the commencement of the project, we sign a Services Contract that details the responsibilities of each party, the deliverables, pricing and delivery schedule of the projects.
- All payments are monthly based and made after you approve of the milestone and its deliverables.
Our Communication Methodology
Our experience over the years has helped us understand the decisive role played by clear communication to ensure the success of an outsourced project. Very often, misunderstandings due to poor communication between the customer and the provider have caused the failure of many an outsourced project.
At S4support, we are also aware of communication errors due to cultural differences. This is where we use our vast experience with American and British customers to avoid cultural gaps in communication.
We also use various tools to facilitate clear, unhindered one-on-one interaction with our customers. Some of the utilities we use to ensure effective communication and information flow through the project lifecycle include -
- Skype - For all one-on-one communication, we use instant messenger or Skype, to make it easier for you to voice any concerns or clarifications in real time. We also use Skype for online conference calls with our customers.
- Documentation - We document the minutes of all meetings and share them with all stakeholders involved.
We also ensure that during the course of the project, you have:
- A Single point of Contact - The project manager assigned to your software development project will serve as your single point of contact for all communication.
- Escalation Procedure - We also ensure that we provide you with a clear procedure, should any need arise to escalate issues.
Would you like to see if we identify your needs well? Click here to find out more .
Get a quote! If what you read matches your requirement, then contact us and share your ideas.
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